The company is open from Monday to Friday (excluding public holidays)

(Working days: except Saturday, Sunday and public holidays)

  • For France (metropolitan) and Belgium:

- Item in stock:

     Relay point: 5 to 7 working days (from the day of dispatch)

     Home messaging: 3 to 5 working days (from the day of dispatch)

- Articles " Available on order »(= In restocking): 8 to 15 working days

- Items out of stock: 10 to 12 working days


Transportation costs: click here


  • For Germany, Spain, Italy, Netherlands and Luxembourg: :

- Item in stock: 4 to 7 days.

- Articles " Available on order »(= In restocking): 8 to 15 working days

- Items out of stock: 10 to 20 working days

 * For the rest of the European Union, other countries and overseas departments: Consult us.

 

* These transport conditions only apply to orders placed on the bionetal.com website. The order processing times indicated on the bionetal.com site are average times. Delivery times are indicative subject to acceptability of the order. Their non-compliance can in no case engage the responsibility of the Seller and nor give grounds for cancellation, compensation or refusal. In the event that the deadlines of more than 30 working days are exceeded, the Customer may cancel his order, subject to informing the Seller in advance.
Whatever the delivery terms, our products travel at the risk and peril of the purchaser who must, if necessary, make all reservations at the time of receipt.
Consequently, in the event of any damage or deterioration of any kind occurring to the goods after their shipment, the Seller's liability cannot be engaged.
The Seller is released from his delivery obligation for all fortuitous events and force majeure.