The company is open Monday to Friday (excluding public holidays)
(Working days: excluding Saturday, Sunday and public holidays)
- For France (metropolitan) and Belgium:
– Item in stock:
Relay point: 5 to 7 working days (from day of dispatch)
Home courier: 3 to 5 working days (from day of dispatch)
- Items " Available on order » (=restocking): 8 to 15 working days
– Items out of stock: 10 to 12 working days
Transportation costs: click here
- For Germany, Spain, Italy, Netherlands and Luxembourg::
– Item in stock: 4 to 7 days.
- Items " Available on order » (=restocking): 8 to 15 working days
– Items out of stock: 10 to 20 working days
* For the rest of the European Union, other countries and overseas departments: Consult us.
* These transport conditions only concern orders placed on the bionetal.com website. The order processing times indicated on the bionetal.com website are average times. Delivery times are given as an indication subject to acceptability of the order. Their non-compliance can in no way engage the liability of the Seller and nor give grounds for cancellation, compensation or refusal. If deadlines are exceeded by more than 30 working days, the Customer may cancel his order subject to informing the Seller in advance.
Whatever the delivery terms, our products travel at the risk of the buyer who must, where applicable, make all reservations at the time of receipt.
Consequently, in the event of any damage or deterioration occurring to the goods after shipment, the Seller cannot be held liable.
The Seller is released from his delivery obligation for all fortuitous events and force majeure.